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LISTSERV List Owner Frequently Asked Questions
How Do I ...
How do I find out what lists I currently own?
Log into List Owner Web Interface, click on List Management link, where it shows 'Select a list', click on the down
arrow and all the lists you own using the email address you logged in with will appear. If you need assistance with
the lists you own that are not showing send an email to: cit-listserv@buffalo.edu
Please include ALL email addresses that you use and may be listed as an owner.
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How do I get a personal LISTSERV password?
LISTSERV no longer uses list-based passwords. It now allows each list
owner to have their own Personal LISTSERV Password which they can use to
interact with LISTSERV when they need to modify/maintain their list.
To get a Personal LISTSERV Password visit the site: https://listserv.buffalo.edu/cgi-bin/wa?GETPW1=LMGT1 on the web
and enter the email address you manage your lists with, then enter a new password and verify the new password.
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How do I add or edit the Owners / Editors on my list?
In order to do this, you will need to edit the list header configuration. Log
into the List Owner Web
Interface, select your list from the drop-down menu and click the 'Configure' link directly under it.
You could also get to the Configuration Wizard by clicking 'List Management',
'List Configuration', and then 'List Configuration Wizard' as shown below.
Then click on the 'List Maintenance' tab.
You then need to modify the Owner=
and/or Editor= textboxes in this
section of the wizard for your list to remove, edit, or add Owners and Editors.
Make sure to click the 'Submit' button on the bottom of the page when you have finished!
*Please Note: that when a new owner is added to your list, they will need to set a password on
listserv. To do this, go to the following link:
https://listserv.buffalo.edu/cgi-bin/wa?GETPW1=LMGT1
Tips and tricks:
- You may have more than one
Owner= and
Editor= for your list. In fact, we encourage each list to have a backup owner.
Remember to have the new list owner / editor subscribe to the list. Unless they
are subscribed, they will not receive any list email.
See the FAQ " What are the differences between an
owner and editor? for details on the differences between a List Owner and Editor.
See the FAQ "How do I change the header
settings of my list?" for additional information on editing the list header.
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What are the differences between a list owner and list editor?
Every list must have at least one list owner. This is defined by one of more
Owner= lines in the list header configuration.
- An owner is defined as a person with the ability to edit the list header
configuration, and add / remove subscribers to a list.
- An owner does not have the ability to post email to or receive email from the
list, unless they are also listed as a subscriber. Do not assume that
since they are an owner then they can "do anything ."
- If in the list header configuration,
Errors-to= Owner
(singular) is displayed, then the first owner listed (nearest
the top of the header) receives all the error messages. If
Errors-to= Owners (plural) is displayed, all the owners receive
any error messages.
An editor is only needed for a moderated list only when
Send= Editor is used in the list header configuration. If
Send= Public or
Send= Private is used, an Editor is meaningless.
- An editor is defined as a person with the ability to post to a moderated
list.
- The first editor listed (nearest the top of the header) acts as the moderator.
They receive all the postings from subscribers to approve. If you want all
the editors to be able to approve posting, you must use the keyword
Moderator= All, emailaddress1, emailaddress2, ...
- An editor will not receive list email unless they are also subscribed to
the list.
Tips and tricks:
See the FAQ "How do I add or edit the Owners / Editors on my list?" for additional information on editing the list header.
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How do I add/remove someone from my list?
From the main listserv page, click on the List Owner Web Interface.
- Log on with your email address and listserv password
- Select the list to add / remove subscribers from.
- Select "Subscriber Management" from the "List Management" pull down menu.
- Follow the directions and examples on the page to either examine, and/or delete a a subscriber.
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How do I add a message to the header or footer of my message?
- From the main listserv page, click on the UB List Owner's Web Interface .
- Select your list after login.
- From the List Management pull-down navigation menu, choose "Customization", then "Mail Templates"
- Toggle "Select Template Category" to read "All Templates"
For a Top 'Banner':
- Under "Select Template", choose "Top Banner for plain text postings [TOP_BANNER]"
and click the "Edit Template" button.
- Add or Edit the text in the "Contents:" box and click "Update" when finished. This should
be a plain-text only message.
- Optional: If desired, repeat steps 5 and 6 for "Top Banner for HTML posting
[TOP_BANNER_HTML]". You can use HTML code here to create a HTML message.
- The listserv machine will choose the correct template, [TOP_BANNER] or
[TOP_BANNER_HTML], based on the content type of the message being distributed to the list.
For a Bottom 'Banner':
- Under "Select Template", choose "Bottom Banner for plain text postings [BOTTOM_BANNER]"
and click the "Edit Template" button.
- Add or Edit the text in the "Contents:" box and click "Update" when finished. This should
be a plain-text only message.
- Optional: If desired, repeat steps 5 and 6 for "Bottom Banner for HTML posting
[BOTTOM_BANNER_HTML]". You can use HTML code here to create a HTML message.
- The listserv machine will choose the correct template, [BOTTOM_BANNER] or
[BOTTOM_BANNER_HTML], based on the content type of the message being distributed to the list.
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How do I add or edit the Welcome message to my list?
- From the main listserv page, click on the UB List Owner's Web Interface .
- Select your list after login.
- From the List Management pull-down navigation menu,
choose "Customization", then "Mail Templates"
- Under "Select Template", choose "Welcome Message".
and click the "Edit Template" button.
- Add or Edit the text in the "Contents:" box and click "Update" when finished. This should
be a plain-text only message.
Your welcome message will be sent out to each new subscriber, unless they are added 'quietly'.
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How do I add a Farewell message to my list?
- From the main listserv page, click on the UB List Owner's Web Interface .
- Select your list after login.
- From the List Management pull-down navigation menu,
choose "Customization", then "Mail Templates"
- Under "Select Template", choose "Farewell Message".
and click the "Edit Template" button.
- Add or Edit the text in the "Contents:" box and click "Update" when finished. This should
be a plain-text only message.
Your farewell message will be sent out to each subscriber signing off, unless they
are deleted 'quietly'.
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How do I add a message logs (archiving) to my list?
If your list configuration shows the Notebook= field of your
list header is set to "No" then your list is not set up for archives. If
you wish to add archives to your list, send an email to
cit-listserv@buffalo.edu and include the name of the list you wish to have archives added to. The list header will be modified
so that the Notebook= field will be added to your list configuration settings.
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How do I view or change the header fields or settings of my list?
- To change any settings in your listserv header, log on to the
List Owner Web Interface. Log on with your email address and
personal listserv password. Select the list you wish to edit from the
drop-down box and click the "List Configuration" button to
directly edit the list header.
- Or: Click "List Management" from the top drop-down menu and select
"List Configuration" and then "List Configuration Wizard".
From here you can edit all aspects of your list.
See the LISTSERV
List Owner Manual
Appendix B
for more information about header settings.
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How do I change my owner or editor address on my list?
If your email address changes, the new address will need to be added to the list configuration settings and you will need to set a password
within LISTSERV in order to manage the lists.
To update the list configuration with your new email address, log on to the List Owner Web Interface and click on 'List Configuration',
modify the Owner= and/or
Editor= line to the header of your list with the new address
of the owner. The syntax for this is:
* Owner= newuserid@node.edu (firstname lastname)
* Editor= newuserid@node.edu (firstname lastname)
Once this is complete, be sure to set a password with the new email address, then you will be able to maintain the list using the new
email address. You may have more than one * Owner= and
Editor= for your list. In fact, we encourage each list to
have a backup owner.
If your list is setup to be moderated, i.e. your header setting is
Send= Editor, you need to add your new address in the Editor= line in your list header.
See the FAQ "How do I change the header
settings of my list?" for information.
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How do I delete a list I no longer need?
If you have a UBIT name and password, go to:
https://wings.buffalo.edu/computing/listserv/dce/remove.shtml
If you do NOT have a UBIT name or password, go to:
http://listserv.buffalo.edu/remove.shtml
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How do I find out who is on my list?
Visit the
List Owner Web Interface. You will need to enter your email address and
personal listserv password to log on.
Click "List Management" from the top drop-down menu and select "Subscriber Management".
From here, scroll to the bottom of the page and look for the option to view members:
"Review List Members: In Browser | By Email"
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How do I make my list archives available via the web interface?
If you want your list archives available via the web interface you have
to follow the following guidelines.
If you want the archives to be wide open, you must code
* Confidential= No
* Notebook= Yes,where,interval,Public
If you want the archives to be "wide open" but don't want a link on the
main archives page, you would code
* Confidential= Yes
* Notebook= Yes,where,interval,Public
If you want the archives to be accessible only by subscribers (with a
password) and to have a link on the main archives page, you would code
* Confidential= No
* Notebook= Yes,where,interval,Private
And if you want the archives to be accessible only by subscribers (with
a password) but you do not want a link on the main archives page, you would
code
* Confidential= Yes
* Notebook= Yes,where,interval,Private
Finally, if you want the archives to be available via the interface
(either with or without a password), and you want a link on the main
archives page, but you do not want your list to appear in the CataList or
global list of lists, you would need to code
* Confidential= Service
and "Notebook=" would be either Public or Private depending on your
preference, as above.
Please note carefully that coding the Confidential= keyword has other
implications. For instance, if you want your list to show up in the
CataList or be available via the Global List Exchange (GLX), you must set
"Confidential= No". Thus advertising your list globally is not compatible
with having your archives available via the web but not having a link on
the server's main archives index page.
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How do I rename a list?
Renaming a list is not an easy task. It is usually easier to delete the
list and request that a new list be created, however if that is not possible,
send an email to cit-listserv@buffalo.edu
requesting that your list be renamed and include the current name
and the new name for your list.
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How do I reuse/repopulate my class list?
If you have a list from a previous semester and you wish
to reuse it for this semester and need to update it with the current class participants,
you can repopulate the list by going to the listserv main page, and click on the link
'Repopulate Class List'. Enter the necessary information about your list then the new
registration number of your class and the list will be refreshed with the new subscribers.
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How do I setup automatic subscriber renewal for my list?
If you'd like LISTSERV to automatically (and on a regular basis) send out
a note to each of your subscribers to check to see if their email addresses
is still correct you need to modify (or add) the "Renewal=" setting on your
list header.
The format for the
Renewal
setting is:
Renewal= interval1,interval2...,intervalx,Delay(number),Probe
The "Probe" parameter causes listserv to send out the PROBE1 and PROBE2
messages which are defined in the default.mailtpl file. If
you'd like to design your own messages you need to add the PROBE1 and PROBE2
sections to your listname.mailtpl file. If
you don't already have a listname.mailtpl file
you need to send email to
cit-listserv@buffalo.edu
so they can create the necessary listname.mailtpl.
Once that is ready you can add the PROBE1 and
PROBE2 templates to your
listname.mailtpl file.
To update your listname.mailtpl file,
first send listserv@listserv.buffalo.edu the command:
GET listname.mailtpl
Make sure you add a line similiar to this as the very first line of
that file you want to update:
PUT listname.mailtpl PW=your-personal-listserv-password
Once you have edited that file you should
email it back to listserv@listserv.buffalo.edu
If all goes well you should get back a success message.
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How do I update files in my list catalog?
Remember to put the real name of your list everywhere in the below steps
where I have the word 'listname'.
To update a file, first send cit-listserv@buffalo.edu
the
command:
GET name-of-file.you-want-to-update
listname.catalog
Make sure you add a line similiar to this as the very first line of
the file you want to update:
PUT name-of-file.you-want-to-update PW=your-personal-listserv-password
Once you have edited that file you should
email it back to listserv@listserv.buffalo.edu
If all goes well you should get back a success message.
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How do I edit or delete my list archives?
You can edit your archives to remove a post or edit the complete archives.
Instructions are available at:
http://www.lsoft.com/manuals/1.8d/qs/editlogs.html
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