University at Buffalo / The State University of New York
LISTSERV.buffalo.edu

LISTSERV List Owner Frequently Asked Questions

How Do I ...



How do I find out what lists I currently own?

Log into List Owner Web Interface, click on List Management link, where it shows 'Select a list', click on the down arrow and all the lists you own using the email address you logged in with will appear. If you need assistance with the lists you own that are not showing send an email to: cit-listserv@buffalo.edu
Please include ALL email addresses that you use and may be listed as an owner.

Return to top.



How do I get a personal LISTSERV password?

LISTSERV no longer uses list-based passwords. It now allows each list owner to have their own Personal LISTSERV Password which they can use to interact with LISTSERV when they need to modify/maintain their list.

To get a Personal LISTSERV Password visit the site: https://listserv.buffalo.edu/cgi-bin/wa?GETPW1=LMGT1 on the web and enter the email address you manage your lists with, then enter a new password and verify the new password.

Return to top.



How do I add or edit the Owners / Editors on my list?

In order to do this, you will need to edit the list header configuration. Log into the List Owner Web Interface, select your list from the drop-down menu and click the 'Configure' link directly under it.

You could also get to the Configuration Wizard by clicking 'List Management', 'List Configuration', and then 'List Configuration Wizard' as shown below.



Then click on the 'List Maintenance' tab.



You then need to modify the Owner= and/or Editor= textboxes in this section of the wizard for your list to remove, edit, or add Owners and Editors.

Make sure to click the 'Submit' button on the bottom of the page when you have finished!

*Please Note: that when a new owner is added to your list, they will need to set a password on listserv. To do this, go to the following link:
https://listserv.buffalo.edu/cgi-bin/wa?GETPW1=LMGT1



Tips and tricks:
  • You may have more than one Owner= and Editor= for your list. In fact, we encourage each list to have a backup owner.
  • Remember to have the new list owner / editor subscribe to the list. Unless they are subscribed, they will not receive any list email.

See the FAQ " What are the differences between an owner and editor? for details on the differences between a List Owner and Editor.

See the FAQ "How do I change the header settings of my list?" for additional information on editing the list header.

Return to top.



What are the differences between a list owner and list editor?

Every list must have at least one list owner. This is defined by one of more Owner= lines in the list header configuration.

  • An owner is defined as a person with the ability to edit the list header configuration, and add / remove subscribers to a list.
  • An owner does not have the ability to post email to or receive email from the list, unless they are also listed as a subscriber. Do not assume that since they are an owner then they can "do anything ."
  • If in the list header configuration, Errors-to= Owner (singular) is displayed, then the first owner listed (nearest the top of the header) receives all the error messages. If Errors-to= Owners (plural) is displayed, all the owners receive any error messages.

An editor is only needed for a moderated list only when Send= Editor is used in the list header configuration. If Send= Public or Send= Private is used, an Editor is meaningless.

  • An editor is defined as a person with the ability to post to a moderated list.
  • The first editor listed (nearest the top of the header) acts as the moderator. They receive all the postings from subscribers to approve. If you want all the editors to be able to approve posting, you must use the keyword Moderator= All, emailaddress1, emailaddress2, ...
  • An editor will not receive list email unless they are also subscribed to the list.

Tips and tricks:

See the FAQ "How do I add or edit the Owners / Editors on my list?" for additional information on editing the list header.

Return to top.



How do I add/remove someone from my list?

From the main listserv page, click on the List Owner Web Interface.

  1. Log on with your email address and listserv password
  2. Select the list to add / remove subscribers from.
  3. Select "Subscriber Management" from the "List Management" pull down menu.
  4. Follow the directions and examples on the page to either examine, and/or delete a a subscriber.

Return to top.



How do I add a message to the header or footer of my message?
  1. From the main listserv page, click on the UB List Owner's Web Interface .
  2. Select your list after login.
  3. From the List Management pull-down navigation menu, choose "Customization", then "Mail Templates"
  4. Toggle "Select Template Category" to read "All Templates"
For a Top 'Banner':
  1. Under "Select Template", choose "Top Banner for plain text postings [TOP_BANNER]" and click the "Edit Template" button.
  2. Add or Edit the text in the "Contents:" box and click "Update" when finished. This should be a plain-text only message.
  3. Optional: If desired, repeat steps 5 and 6 for "Top Banner for HTML posting [TOP_BANNER_HTML]". You can use HTML code here to create a HTML message.
  4. The listserv machine will choose the correct template, [TOP_BANNER] or [TOP_BANNER_HTML], based on the content type of the message being distributed to the list.
For a Bottom 'Banner':
  1. Under "Select Template", choose "Bottom Banner for plain text postings [BOTTOM_BANNER]" and click the "Edit Template" button.
  2. Add or Edit the text in the "Contents:" box and click "Update" when finished. This should be a plain-text only message.
  3. Optional: If desired, repeat steps 5 and 6 for "Bottom Banner for HTML posting [BOTTOM_BANNER_HTML]". You can use HTML code here to create a HTML message.
  4. The listserv machine will choose the correct template, [BOTTOM_BANNER] or [BOTTOM_BANNER_HTML], based on the content type of the message being distributed to the list.

Return to top.



How do I add or edit the Welcome message to my list?

  1. From the main listserv page, click on the UB List Owner's Web Interface .
  2. Select your list after login.
  3. From the List Management pull-down navigation menu, choose "Customization", then "Mail Templates"
  4. Under "Select Template", choose "Welcome Message". and click the "Edit Template" button.
  5. Add or Edit the text in the "Contents:" box and click "Update" when finished. This should be a plain-text only message.

Your welcome message will be sent out to each new subscriber, unless they are added 'quietly'.

Return to top.



How do I add a Farewell message to my list?

  1. From the main listserv page, click on the UB List Owner's Web Interface .
  2. Select your list after login.
  3. From the List Management pull-down navigation menu, choose "Customization", then "Mail Templates"
  4. Under "Select Template", choose "Farewell Message". and click the "Edit Template" button.
  5. Add or Edit the text in the "Contents:" box and click "Update" when finished. This should be a plain-text only message.

Your farewell message will be sent out to each subscriber signing off, unless they are deleted 'quietly'.

Return to top.



How do I add a message logs (archiving) to my list?

If your list configuration shows the Notebook= field of your list header is set to "No" then your list is not set up for archives. If you wish to add archives to your list, send an email to cit-listserv@buffalo.edu and include the name of the list you wish to have archives added to. The list header will be modified so that the Notebook= field will be added to your list configuration settings.

Return to top.
How do I view or change the header fields or settings of my list?

  • To change any settings in your listserv header, log on to the List Owner Web Interface. Log on with your email address and personal listserv password. Select the list you wish to edit from the drop-down box and click the "List Configuration" button to directly edit the list header.

  • Or: Click "List Management" from the top drop-down menu and select "List Configuration" and then "List Configuration Wizard". From here you can edit all aspects of your list.

See the LISTSERV List Owner Manual Appendix B for more information about header settings.

Return to top.



How do I change my owner or editor address on my list?

If your email address changes, the new address will need to be added to the list configuration settings and you will need to set a password within LISTSERV in order to manage the lists.

To update the list configuration with your new email address, log on to the List Owner Web Interface and click on 'List Configuration', modify the Owner= and/or Editor= line to the header of your list with the new address of the owner. The syntax for this is:
   * Owner= newuserid@node.edu (firstname lastname)
   * Editor= newuserid@node.edu (firstname lastname)

Once this is complete, be sure to set a password with the new email address, then you will be able to maintain the list using the new email address. You may have more than one * Owner= and Editor= for your list. In fact, we encourage each list to have a backup owner.

If your list is setup to be moderated, i.e. your header setting is Send= Editor, you need to add your new address in the Editor= line in your list header.

See the FAQ "How do I change the header settings of my list?" for information.

Return to top.



How do I delete a list I no longer need?

If you have a UBIT name and password, go to:

https://wings.buffalo.edu/computing/listserv/dce/remove.shtml

If you do NOT have a UBIT name or password, go to:

http://listserv.buffalo.edu/remove.shtml

Return to top.



How do I find out who is on my list?

Visit the List Owner Web Interface. You will need to enter your email address and personal listserv password to log on.

Click "List Management" from the top drop-down menu and select "Subscriber Management". From here, scroll to the bottom of the page and look for the option to view members:

"Review List Members: In Browser | By Email"


Return to top.



How do I make my list archives available via the web interface?

If you want your list archives available via the web interface you have to follow the following guidelines.

If you want the archives to be wide open, you must code

* Confidential= No
* Notebook= Yes,where,interval,Public

If you want the archives to be "wide open" but don't want a link on the main archives page, you would code

* Confidential= Yes
* Notebook= Yes,where,interval,Public

If you want the archives to be accessible only by subscribers (with a password) and to have a link on the main archives page, you would code

* Confidential= No
* Notebook= Yes,where,interval,Private

And if you want the archives to be accessible only by subscribers (with a password) but you do not want a link on the main archives page, you would code

* Confidential= Yes
* Notebook= Yes,where,interval,Private

Finally, if you want the archives to be available via the interface (either with or without a password), and you want a link on the main archives page, but you do not want your list to appear in the CataList or global list of lists, you would need to code

* Confidential= Service

and "Notebook=" would be either Public or Private depending on your preference, as above.

Please note carefully that coding the Confidential= keyword has other implications. For instance, if you want your list to show up in the CataList or be available via the Global List Exchange (GLX), you must set "Confidential= No". Thus advertising your list globally is not compatible with having your archives available via the web but not having a link on the server's main archives index page.

Return to top.



How do I rename a list?

Unfortunately, the Listserv software does not include the ability to rename lists. You can create a new list and (optionally) delete the old one. You can populate your new list with the same subscribers, but they will lose their subscription options (such as electing to receive a digest version of the list instead of individual posts).

You can (optionally) keep the old list, and request for it to be added as a sub-list of the new list. This would cause mail to new list to be distributed to the subscribers of the old list, and the subscribers would keep their options. However, we can't stop people from sending mail to the list using the old list name.

If you need assistance or have questions, send an email to cit-listserv@buffalo.edu.

Return to top.



How do I reuse/repopulate my class list?

If you have a list from a previous semester and you wish to reuse it for this semester and need to update it with the current class participants, you can repopulate the list by going to the listserv main page, and click on the link 'Repopulate Class List'. Enter the necessary information about your list then the new registration number of your class and the list will be refreshed with the new subscribers.

Return to top.



How do I setup automatic subscriber renewal for my list?

If you'd like LISTSERV to automatically (and on a regular basis) send out a note to each of your subscribers to check to see if their email addresses is still correct you need to modify (or add) the "Renewal=" setting on your list header. The format for the Renewal setting is:

Renewal= interval1,interval2...,intervalx,Delay(number),Probe

The "Probe" parameter causes listserv to send out the PROBE1 and PROBE2 messages which are defined in the default.mailtpl file. If you'd like to design your own messages you need to add the PROBE1 and PROBE2 sections to your listname.mailtpl file. If you don't already have a listname.mailtpl file you need to send email to cit-listserv@buffalo.edu so they can create the necessary listname.mailtpl.

Once that is ready you can add the PROBE1 and PROBE2 templates to your listname.mailtpl file.

To update your listname.mailtpl file, first send listserv@listserv.buffalo.edu the command:

   GET listname.mailtpl

Make sure you add a line similiar to this as the very first line of that file you want to update:

   PUT listname.mailtpl PW=your-personal-listserv-password

Once you have edited that file you should email it back to listserv@listserv.buffalo.edu

If all goes well you should get back a success message.

Return to top.



How do I update files in my list catalog?

Remember to put the real name of your list everywhere in the below steps where I have the word 'listname'.

To update a file, first send cit-listserv@buffalo.edu the command:

    GET name-of-file.you-want-to-update listname.catalog

Make sure you add a line similiar to this as the very first line of the file you want to update: PUT name-of-file.you-want-to-update PW=your-personal-listserv-password

Once you have edited that file you should email it back to listserv@listserv.buffalo.edu

If all goes well you should get back a success message.

Return to top.



How do I edit or delete my list archives?

You can edit your archives to remove a post or edit the complete archives. Instructions are available at: http://www.lsoft.com/manuals/1.8d/qs/editlogs.html

UB Information Technology
© University at Buffalo. All rights reserved. | Privacy | Accessibility